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  • What services do you offer?
    I provide a wide range of graphic design services, including logos, branding, print materials, digital assets, signage, event stationery, vehicle graphics, and more. Visit my services page for a full list.
  • How do I get started on a project with you?
    Simply fill out the contact form on my website or send an email with details about your project. I'll get back to you to discuss your needs and provide a quotation.
  • What is your design process?
    Once we have discussed your project and agreed on the scope, I'll provide initial concepts for your review. You can request up to three rounds of revisions, and once you're happy and payment has been made, I will deliver the final files.
  • Can I request a custom design that's not listed on your services page?
    Absolutely! I'm always open to new ideas and unique projects. Get in touch and we can discuss your requirements.
  • How much do your design services cost?
    There are some products available through the online shop that have a set price. For custom and bespoke projects, pricing varies depending on the scope and complexity of the project. After discussing the details of your project, I'll provide a detailed quotation for your approval.
  • Do you require a deposit?
    Yes. For bespoke tailored projects, a 50% deposit is required before starting any project. The remaining balance will be due on completion.
  • What payment methods do you accept?
    I accept payments via bank transfer. Bank details will be included on your invoice.
  • How many revisions are included in your design projects?
    I include up to three rounds of revisions to ensure you're happy with the design. Additional revisions can be made at an hourly rate.
  • What file formats will I receive?
    Depending on the project, you will receive a wide range of filetypes suitable for multi-channel use. These filetypes are all industry-standard and suitable for print, web, and other uses. If you have specific requirements, let me know and I'll be sure to include it within the final deliverable files where possible.
  • Can you help with printing?
    Yes! While I do not handle printing directly, with a background in print design and good knowledge on stocks and finishes, I can assist you with sourcing high quality printed materials.
  • How long does a project take?
    Timelines vary depending on the project's scope and complexity. Once we've discussed your needs, I will provide an estimated completion date.
  • Can you handle urgent projects?
    Rush projects may be accommodated depending on my availability and workload. Additional fees may apply for expedited services. It should also be noted that I operate outside of regular working hours so my responses may not be within standard business hours.
  • Do you offer ongoing design support?
    Yes! I offer ongoing support for clients who need regular updates or additional design work.
  • Can you re-design or refresh my existing branding?
    Absolutely! I can refresh your existing branding to give it a modern, cohesive look while maintaining its essence.
  • What if I don't like the initial design?
    Your satisfaction is my priority. We will work together to refine the designs within the included revision rounds to ensure you're happy with the final result.
  • Do you work with clients outside of your local area?
    Yes! I work with clients from all over the world. Communication can be handed through email, phone, or video calls.
  • What industries do you work with?
    I work with businesses, organisations, and individuals across various industries, including retail, hospitality, events, education, and more! The possibilities are endless.
  • Do you collaborate with other creatives, agencies and businesses?
    Yes! I'm open to collaborations with other designers, developers, or agencies to create comprehensive solutions for your project. I also offer my services to other businesses to bring creative services to their clients.
  • Are there any projects you don't take on?
    I'm open to most design projects, but if something falls outside of my expertise, I'll let you know and may recommend another professional.
  • Do you offer packages or discounts for multiple services?
    Yes. I can create custom packages for clients requiring multiple design services. Contact me to discuss your needs and budget.
  • Can I use the designs for both print and digital purposes?
    Yes. I provide designs that are optimised for both print and digital use. Let me know your intended use so I can deliver the appropriate files.
  • Will I own the final designs?
    Yes. Once the project is completed and paid in full, you will own the final designs. I retain the right to showcase them in my portfolio.
  • What happens if I need changes after the project is complete?
    I'm happy to make updates or modifications after the project is finished. These changes will be billed at my hourly rate.
  • What tools and software do you use for your designs?
    I use the Adobe Creative Suite - primarily Illustrator, InDesign and Photoshop.
  • Do you provide source files?
    Source files can be provided upon request for an additional fee, as they are not included by default in most projects.
  • Can you help with copywriting?
    While my focus is on graphic design, I can provide basic copy suggestions. For more in-depth copywriting, I recommend hiring a specialist.
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Frequently Asked Questions

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